1. Your Loved One Never Leaves Our Care
Many other funeral homes hire third-party crematories, typically located in a warehouse district. These funeral homes transfer your loved one to outside cremation services, making it impossible for the funeral home to manage and supervise the cremation.
We have our own crematory, so all your services are handled and managed by our certified staff, and your loved one never leaves our care.
2. Safeguarding Personal Identity
To ensure security, a personal identification band is placed on your loved one at the moment they are transferred to our care.
3. Unique Tracking System
Upon arrival, your loved one is logged into our tracking system and assigned an identification number, which is then stamped into a stainless-steel identification tag. This number is used to track every phase of the cremation process. Our tracking system includes the date, the time of arrival at our facility, and the name of the transfer technician. Personal belongings are then catalogued and placed in a secure area before they are later returned to the family.
4. Family Identification
Our staff will bathe and dress your loved one. You can bring clothes for your loved one to wear or we can provide a gown. Then, we will ask you or a representative to positively identify him or her prior to cremation.
5. Checks and Balances
Two individuals – a cremation technician and a funeral home staff member – will review all of the cremation paperwork and permits. This ensures that our authorizations and permits have been received and properly documented. Once all of the documentation is verified, both staff members must sign the cremation order prior to the cremation.
6. Record of Cremation
Immediately prior to cremation, your loved one is taken to the cremation chamber, and their personal identification is noted in our records. This document shows the name of your loved one, the date of the cremation, the date of their death, and their identification number.
7. Details During the Cremation
The crematory checklist, the identification card, and the stainless-steel identification tag are placed on the outside of the cremation chamber during the cremation process.
8. Details After the Cremation
After the cremation is complete, the cremated remains are placed into an urn with the laminated identification card. Then, the identification card is placed into our permanent files.
9. Return of the Cremated Remains
Our staff will schedule a time with you to receive the cremated remains. We will provide a dignified setting where you will receive the urn and can privately spend a few moments in quiet reflection. The person who picks up the remains will need to sign a release at this time.
10. Celebration of Life
We will assist in planning a funeral or memorial service either before or after the cremation, which will properly celebrate the life of your loved one. A meaningful ceremony provides an opportunity for family and friends to pay tribute to your loved one and to share the memories of a lifetime.